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The TRUE definition of quality is reduction of variation about the mean. As quality experts note, unless you have data, you have no business talking about quality. TriCities Spine is a work in progress with the goal of improving how we care for back and neck patients over the next year. We will also be tracking and publishing spine clinical outcomes and patient satisfaction, which is already in process.
New patients coming into TriCities Spine will complete an intake form that measures their pain level, severity of symptoms and functional status. Three months after their first visit, a nurse will call a random sample of these patients and interview them for functional status, current symptoms and patient satisfaction. This is the most unbiased, statistically relevant method for outcomes analysis.
The clinical outcomes are then analyzed by an outside firm that specializes in tracking spine outcomes, and is involved with other spine centers across the U.S. The following is the type of information that will be measured and published about TriCities Spine in the future.
Highlight of Clinical Outcome Measures:
- New patient severity
- Percent of patients that receive therapy (either at TriCities Spine or elsewhere) as a part of their care
- Percent of patients (acute and chronic) who return to work or activity
- Percent of patients taking 5 or more pills daily for pain relief after treatment
- Percent of patients who would recommend the clinic to a friend or relative
Quality is a journey, however, rather than a destination, and we are committed to continually improving. The clinical outcome and patient satisfaction data we publish will document our footprints on that journey.
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| Exercise Library
Stretching and exercising provide ample benefits to back and neck pain sufferers: pain relief, strengthening, increased flexibility, and more. Select the above image to view our Exercise Library.
Medical illustrations and descriptions may help you to understand what causes back or neck pain. Select the above image to view our Anatomy Library.
In addition to the illustrations featured in our Anatomy Library, you will find interactive, step-by-step video presentations that explain spine conditions and the available treatment procedures.
A Team Approach
Our nonsurgical emphasis in treating back and neck problems is often successful in helping people return to activity without surgery. Select the above image to learn more about Nonsurgical Care.
Details of Spine Problems
TriCities Spine provides all the specialists, diagnostic, and rehabilitation facility, all under one roof. Select the above image to learn more about our team approach to the treatment of back and neck pain.
Our Spine Problems resource describes the symptoms, causes, and treatment options for spine conditions affecting the back and neck. Select the above image to view our Spine Problems section.